1-) SUBJECT :
The subject matter of this agreement covers the manner of performance of the travel services sold to the Customer and the rights and obligations of the parties.
2-) PRICE AND PAYMENT METHOD
The total price of the services provided includes all taxes.
This fee is based on the payment method determined by the service provider (accommodation, flight, transfer or tour provider)
1. At the time of booking by credit card or
2. EFT / Money Order to the specified bank accounts
3. The relevant accommodation or transportation service is payable immediately.
The amounts of the payment to be made immediately or later during the performance of the service on site will be clearly indicated in the shopping cart with the phrases payable now and payable on site.
4-) SERVICE INTRODUCTION INFORMATION:
A detailed description of the travel and tourism service is available on the introduction page for the service.
5-) TRANSFER
In the case of accommodation services, the right of transfer is provided according to the rules set by the service provider; in this case, the customer must notify the situation at least 7 days in advance.
6-) CANCELLATION and AMENDMENT
In case of cancellations made up to 60 days before the start of the trip for a reason other than the cancellation of the consumer's reservation for a reason other than documenting the illnesses and deaths of the consumer or his 1st degree relatives that prevent him or his 1st degree relatives from 10 days of habitual occupation with an official report to be obtained from a full-fledged state hospital, the CONSUMER will be refunded the full amount of the fee paid up to that point, except for extra services such as transportation and visa amounts.
TÜKETİCİ, gezinin başlamasından 59-31 gün önce sözleşmeyi iptal etmesi halinde gezi bedelinin %25’ini, 30-15 gün önce sözleşmeyi iptal etmesi halinde gezi bedelinin %50’sini, 14 gün öncesine kadar sözleşmeyi iptal etmesi halinde gezi bedelinin tamamını Casa Meis ‘ye ödemeyi kabul ve taahhüt eder.
7-) TERMINATION OF THE CONTRACT BY THE HOTEL :
In the event that Casa Meis arbitrarily terminates the contract without justified reasons, the consumer is entitled to compensation in proportion to the damage suffered. In addition, Casa Meis shall return all payments made by the consumer up to that day and all documents that put the consumer under debt to the consumer within 10 days.
If the termination of the contract is due to force majeure, even if Casa Meis has exercised all due diligence, the consumer is not entitled to compensation.
😎 NOTIFICATION PERIOD:
The consumer is obliged to notify the relevant service provider and Casa Meis within 7 days from the date on which the service should have been performed or performed, if the contract is not performed at all or as required.
9-) RESPONSIBILITY :
Casa Meis is liable for any failure to fulfill the obligations arising from the contract at all or as required. However, if the failure to perform the contract at all or properly is based on the fault of the consumer or third parties or force majeure, the hotel cannot be held responsible.
10-) FORCE MAJEURE :
Casa Meis may cancel or postpone the accommodation due to reasons beyond its will such as all kinds of adverse weather conditions, road obstacles, strikes, terrorism, fog, storms, war, war possibility, natural disasters, changes and negative developments in interstate relations, public movements, unforeseen technical issues, bankruptcy, force majeure. In this case, Casa Meis is not responsible in any way and the consumer cannot claim any rights and receivables.
11-) LUGGAGE :
11.1 Items that smell, leak, have flammable or explosive qualities or cause discomfort to the environment, as well as cutting, piercing, and firearms and all kinds of animals are not allowed in vehicles and accommodation facilities without the separate and express written permission of the hotel.
11.2 Casa Meis personelinin ağır kusurundan kaynaklanan bagaj kaybı veya hasarı durumunda kaybolan veya hasar gören bagajın içinde bulunan eşyaların maddi ve manevi değer ile sair vasıf ve özellikleri gözetilmeksizin gezinin toplam bedeli içinde ulaşıma isabet eden kısmının %50; si kaybolan eşya sahibine ödenir. Casa Meis tüketici tarafından kendisine yazılı olarak kıymetleri ile birlikte deklare edilerek teslim edilmiş eşyanın her türlü kaybından, hasarından ve çalınmasından en çok gezinin bedeli kadar sorumludur.
12-) OTHER PROVISIONS :
12.1 If the consumer leaves the hotel on the grounds that the service is defective, he / she must notify the Casa Meis official in writing with the reasons for leaving the hotel. Otherwise, the consumer is deemed to have left the hotel and is deemed to have received and used the service.
12.2 It is the duty of care of the bona fide consumer to notify the authorized person in writing during the performance of the service. The fact that the consumer uses the service to the end even though he/she has a complaint eliminates his/her rights to compensation such as substitute service and refund of the price related to the issues he/she complains about.
12.3 The consumer(s) who do not have a signature on the contract but participate in the trip subject to the contract, and the consumer(s) they have assigned to register on their behalf, are deemed to have read and accepted and undertaken this contract. Nevertheless, in the event that the consumer(s) file lawsuits and proceedings against the hotel on the grounds that they did not personally sign the contract, and if the hotel is obliged to pay a price or compensation to the consumer other than the matters written in this contract, the hotel reserves the right of recourse for the excess amount paid to the consumer(s) who signed the contract. Consumers have learned the terms of this contract, which will be valid between the parties even if they have not signed it, due to catalogs and advertisements, and they have undertaken to participate in these contract terms at the hotel.
13-) ENFORCEMENT:
The customer declares that he/she has read and informed all preliminary information regarding the qualifications of the service mentioned in this contract, the sales price and payment method, the validity date of the prices and the performance and that he/she has given the necessary confirmation electronically.
This agreement shall enter into force upon approval of the Customer and it is agreed by the parties that the effective date shall be the date of approval. The Customer shall not be able to step up in the web system without reading and approving this agreement and is obliged to read this agreement. This contract ends in the event that the service is received and consumed by the Customer or is subject to cancellation in any way.
14-) COMPETENT COURT :
Antalya Courts and Enforcement Offices are authorized to resolve disputes arising from this agreement.
All of the above-mentioned articles of the hotel accommodation, consisting of fourteen articles, were negotiated between the parties and drafted of their own free will.